Client Relationship Manager

2 weeks ago


Makati City, National Capital Region, Philippines Giftaway Full time

About Giftaway

We're a pioneering eGift platform dedicated to making gifting simple and enjoyable for all.

Job Overview

This role involves managing client relationships, executing client orders, and providing superior support services.

Main Responsibilities

  1. Nurture Client Relationships through exceptional service, driving long-term growth.
  2. Deliver High-Quality Support by fulfilling orders efficiently, from intake to delivery.
  3. Collaborate with Clients to plan programs, confirm orders, and address concerns promptly.
  4. Monitor Progress, ensuring accurate client records and successful project outcomes.

Required Skills

  1. Critical thinking and problem-solving abilities.
  2. Excellent communication and interpersonal skills.
  3. Ability to work independently and as part of a team.
  4. Proficiency in standard business software like MS Excel, Google Suite, CRM tools.
  5. At least 1 year of experience in account management; project management or business development is a plus.
  6. B2B and startup experience is a plus.


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