
Operations Support Specialist
7 days ago
Job Description:
- Support key business functions including finance, HR, and administration.
- Handle day-to-day tasks across banking, payroll, bill pay, and tax documentation.
- Assist with onboarding and internal coordination.
Key Responsibilities:
- Banking & Credit Card Administration: Initiate and track payments across multiple bank and credit card accounts. Reconcile monthly credit card transactions and maintain up-to-date records.
- Accounts Payable & Bill Pay: Own day-to-day management of Bill.com, including invoice entry, coding, approvals, and payment execution. Communicate directly with vendors to confirm payment timing, request documentation, and resolve discrepancies.
- Payroll: Run biweekly payroll in Gusto for employees and contractors, ensuring timely and accurate payment. Manage bonuses, commissions, and contractor disbursements in coordination with department leads.
- Bookkeeping & Financial Admin: Enter and categorize transactions in QuickBooks and/or Finaloop to maintain accurate records. Assist with monthly close tasks in coordination with the finance team.
- Tax Compliance: File sales tax returns accurately and on time across applicable states. Coordinate with the CPA to support sales tax compliance and respond to documentation requests.
- People Ops & Onboarding: Set up new employee and contractor accounts across Google Workspace, Slack, Gusto, and other internal platforms. Prepare and maintain onboarding materials, including welcome packets, policies, and documentation checklists.
- General Operations & Administrative Support: Assist with scheduling internal meetings, vendor calls, and other logistics as needed by the leadership team. Maintain organized shared drives, folders, and documentation systems.
Requirements:
- 3-5 years of experience in administrative, finance, or operations support roles.
- Proven ability to handle sensitive financial and HR information with discretion and accuracy.
- Self-starter with a systems mindset who can build, refine, and own repeatable workflows.
- Highly organized, dependable, and proactive in identifying and solving problems.
- Strong English written and verbal communication skills across teams and external partners.
- Comfortable working in a remote environment across time zones.
- Experience with tools such as QuickBooks, Gusto, Finaloop, Bill.com, Google Workspace, and Excel/Sheets.
Benefits:
- Mid-senior level position.
- Full-time employment.
- Administrative job function.
- IT Services and IT Consulting industry.
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