IT Infrastructure Manager

3 days ago


Makati City, National Capital Region, Philippines The VITO Group Full time
Job Description

The VITO Group seeks a highly skilled IT Specialist to maintain and optimize its technology infrastructure.

Key Responsibilities:
  1. Technical Support: Provide timely assistance to users, troubleshooting hardware, software, and network issues, and guiding them through step-by-step solutions.
  2. System Maintenance: Install, configure, and maintain operating systems, software applications, and hardware, ensuring all systems are updated with the latest patches and security updates.
  3. Network Management: Monitor network performance, manage servers, and maintain network infrastructure, including routers, switches, and firewalls. Troubleshoot connectivity issues and optimize network performance.
  4. Security: Implement and manage security protocols to protect data and systems from cyber threats. Monitor for security breaches, conduct regular security audits, and ensure compliance with data protection regulations.
  5. Data Backup and Recovery: Manage data backup procedures and ensure data integrity and availability. Develop and implement disaster recovery plans to minimize downtime in case of system failures.
  6. User Training: Conduct training sessions for employees on new technologies, best practices, and security awareness. Create documentation and guides to help users navigate IT systems.
  7. Project Support: Assist in the planning and execution of IT projects, such as system upgrades, new installations, and technology rollouts. Work with cross-functional teams to meet project deadlines and objectives.
  8. Asset Management: Maintain an inventory of all IT assets, including hardware and software licenses. Track asset lifecycle and ensure proper disposal of outdated equipment.


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