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Technical Solutions Expert

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

The Technical Account Consultant plays a vital role in ensuring exceptional service delivery and client satisfaction at Neksjob Philippines. This individual is responsible for managing and supporting technical accounts, working closely with clients to understand their needs, addressing issues, and providing tailored solutions to enhance their experience and help them achieve their business goals.

Key responsibilities include:

  • Managing technical accounts to ensure high levels of customer satisfaction
  • Identifying and addressing technical issues promptly and effectively
  • Developing and implementing tailored solutions to meet client needs
  • Working closely with clients to understand their technical requirements

To succeed in this role, you will need:

  • A High School Diploma or equivalent (Old Curriculum) or Senior High School Graduate
  • At least 1 year of Customer Contact Experience/Customer Service Experience or combined
  • A willingness to work onsite

Benefits and Opportunities:

  • Opportunity to work with a dynamic team at Neksjob Philippines
  • Potential for professional growth and development