Customer Service Representative
1 week ago
We're a global digital business services company serving many of the world's best brands, trusted for over four decades. Our expertise lies in optimizing performance and customer experience with interactions that are simpler, faster, and safer.
Job SummaryWe're seeking an experienced Customer Service Representative to join our growing team at Teleperformance. As a key member of our financial account support team, you'll be responsible for handling service support calls, promoting, and cross-selling value-added services to various customers.
About the RoleThis is an exciting opportunity to jumpstart your career in a Great Place to Work. We're looking for candidates who possess excellent communication skills, both written and verbal, as well as a strong track record in BPO experience. You'll be working on shifting schedules, weekends, holidays, and overtime, so flexibility is a must.
Key Responsibilities- Handle service support calls efficiently and effectively
- Promote and cross-sell value-added services to customers
- Collaborate with colleagues to achieve sales targets
- 1+ year experience in BPO or a related field
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including weekends and overtime
- Filipino citizenship or relevant status
- High school diploma or equivalent required
- Competitive salary package
- Exciting performance bonuses
- Generous referral incentives
- Best-in-class healthcare benefits from Maxicare
- Inspirational and fun work environment
- Endless career advancement opportunities
$18,000 - $22,000 per month (estimated salary)
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