Help Desk Support Specialist Role
1 week ago
**Job Description Overview**
Neksjob is seeking an experienced Help Desk Support Specialist to join our team. In this role, you will be responsible for handling incoming calls from customers, resolving their issues, and providing them with accurate information about our products and services.
**Key Responsibilities**
- Respond to incoming calls from customers
- Analyze customer queries and provide solutions
- Document customer interactions and resolve issues
- Collaborate with internal teams to resolve complex customer issues
**Requirements & Qualifications**
- Senior High School Graduate or equivalent
- At least 6 months of call center experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
**Benefits**
- Competitive salary
- Performance-based bonuses
- Opportunities for career growth and development
- Comprehensive healthcare benefits
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