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Customer Service and Sales Representative
2 weeks ago
Job Title: Key Account Customer Support Specialist
Suy Sing Commercial Corporation seeks a highly motivated and experienced individual to fill the position of Key Account Customer Support Specialist. This role is responsible for providing exceptional customer support and ensuring customer satisfaction through effective order processing and resolution of customer complaints.
About the Role:
- This role plays a vital part in maintaining and improving customer relationships by providing timely and accurate responses to customer inquiries, resolving customer complaints, and managing orders effectively.
Responsibilities:
- Manage and resolve customer complaints in a professional manner.
- Provide accurate and timely information to customers regarding their orders and account status.
- Collaborate with internal teams to ensure seamless customer service delivery.
- Meet monthly targets for customer satisfaction and order processing efficiency.
Requirements:
- Bachelor's/College Degree from any field.
- Fresh graduates are welcome to apply.
- Ability to work on Saturdays.
- Strong analytical and problem-solving skills.
About Us:
Suy Sing Commercial Corporation is committed to delivering high-quality products and services to our customers. We believe in building long-term relationships with our customers and strive to exceed their expectations.
