Global Client Experience Expert

1 day ago

Cainta, Calabarzon, Philippines beBeeCustomerService Full time ₱3,600 - ₱4,800
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for interacting with customers, addressing inquiries and resolving complaints in a timely and professional manner.

This is an exciting opportunity for a detail-oriented individual who is passionate about delivering exceptional customer service. If you have excellent communication skills and a strong ability to work in a fast-paced environment, we encourage you to apply.

In this role, you will:

  • Provide accurate and valid information to customers via phone, email, and other channels.
  • Efficiently handle incoming calls, emails, and other communication channels.
  • Maintain detailed client records and ensure excellent client relations and problem resolution.

We offer a dynamic and supportive work environment where you can grow and develop your skills. If you are a motivated and results-driven individual looking for a new challenge, please submit your application.

Requirements:

  • Bachelor's degree in any field or equivalent experience.
  • Proven experience in office administration, customer service, or related fields.
  • Excellent communication and interpersonal skills.
  • Aptitude to quickly learn and navigate new technology, systems, and applications.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Dynamic and supportive work environment.

About the Role:

  • This is a full-time position working 8 hour shifts, Monday - Friday with rotating weekends as needed.
  • Key Skills: Customer Service, Communication, Problem Solving, Time Management, Teamwork.

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