Call Center Leadership Specialist
2 weeks ago
Sutherland Global is seeking an experienced Call Center Leadership Specialist to join our team.
The successful candidate will have a proven track record in leading high-performing teams and driving service level excellence.
This role requires strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and develop strategies to address them.
We are looking for a leader who can foster a culture of collaboration and continuous learning, and who is committed to delivering exceptional results.
Key Qualifications:
- At least one year of work experience in a Call Center
- Basic knowledge of MS-Excel
- Basic understanding of call center KPIs: AHT, Service Level - Good verbal and written communication skills
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to be proactive in developing trust and professional rapport with employees and team members
-
Call Center Role Hiring
2 weeks ago
Tarlac City, Central Luzon, Philippines Call Center International Full timeWe are looking for a highly skilled and experienced Customer Service Representative to join our team at Call Center International.About the Role:This is a full-time position with a shifting scheduleThe successful candidate will work onsite at our site, Sm ClarkResponsibilities include handling customer inquiries and resolving issues in a timely and...
-
Call center Agent
2 weeks ago
Angeles City, Central Luzon, Philippines Call Center International Full timeJob Title: Call Center AgentOpen for College Graduates & Career Shifters (Tips & Guide provided)Start Date: February 12 and 26, 2025Salary: Up to Php 27,000Virtual Process, JO Agad Kahit walang resume, pasok ditoSeniority LevelEntry LevelEmployment TypeFull-timeJob FunctionCall Center / Customer Service RepresentativeAdditional InformationDayshift/Nightshift...
-
Call Center
3 weeks ago
Angeles City, Central Luzon, Philippines Call Center International Full timeMassive Virtual ProcessOpen for Career ShiftersStart date on: April 21,No Final InterviewAccount: Customer Service Representative and telcoHigh school, Senior High school,Undergrad and College graduates are welcomeGood English Communication skillsOpen for newbiesLet's Kickstart your Career journeySeniority levelEntry levelEmployment typeFull-timeJob...
-
Call Center Representative- Clark Pampanga
2 days ago
Angeles City, Central Luzon, Philippines Call Center International Full timeRole DescriptionThis is a full-time on-site role for a Call Center Representative at STACKph in Angeles. The Call Center Representative will be responsible for providing excellent customer service, ensuring customer satisfaction, demonstrating strong interpersonal skills, providing customer support, and showcasing computer literacy in their daily...
-
Call Center Agent
4 weeks ago
Tarlac City, Central Luzon, Philippines Call Center International Full timeVirtual hiring for Customer Service Representative.Work Setup:Onsite SetupShifting ScheduleSite: Clark PampangaAccount: HealthcareSalary: 13-18k plusComplexity Allowance: 3,500Non-taxable allowance: 2,000SOB: 25K1st pay: first day2nd pay: after 2 monthsQualifications:Fresh Graduates are welcome.At least 3 months experience for HS/SHS Graduates.Excellent...
-
Call Center Performance Expert
2 weeks ago
Tarlac City, Central Luzon, Philippines Sutherland Global Full timeWe are looking for a highly motivated and experienced Call Center Performance Expert to join our team as a Workforce Optimization Specialist – Workforce Analytics (RTA). In this role, you will play a critical part in driving operational excellence by analyzing and optimizing our workforce.Key ResponsibilitiesAs a Workforce Optimization Specialist, you will...
-
Call Center Agent
2 days ago
Angeles City, Central Luzon, Philippines Call Center International Full timeVirtual Hiring Process This March ClassJoin our telco account with the following details:Starting Date: April 21Salary Package: Up to 25kBenefits include HMO, incentives, and other perks.Location: Clark, PampangaNo need to go onsite; training is provided via Viber/phone call. The schedule is shifting, but the setup is onsite.QualificationsNo BPO experience...
-
Remote Call Center Specialist
3 days ago
Tarlac City, Central Luzon, Philippines beBee Careers Full timeThis is an exciting opportunity for a Remote Call Center Specialist to join our team. We are looking for someone who is passionate about delivering exceptional customer service and has strong communication skills.About the Role:Work from home or on-site at our office locationInteract with customers via phone, email, and chatResolve customer complaints in a...
-
Call Center Performance Leader
6 days ago
Tarlac City, Central Luzon, Philippines beBee Careers Full timeRole OverviewThis role involves working closely with floor supervisors to monitor performance and identify areas of improvement. The Associate Manager will be responsible for preparing daily performance analysis reports and following up on non-adherence corrections.The ideal candidate will have excellent analytical and communication skills, as well as the...
-
Call Center Representative
3 days ago
Tarlac City, Central Luzon, Philippines beBee Careers Full timeIn this Call Center Representative role, you will interact with customers to resolve their queries and provide solutions to their problems.ResponsibilitiesResponding to customer inquiries via phone, email, or chat.Resolving customer complaints and issues in a timely and professional manner.Providing product information and recommendations to...