Remote Customer Support Specialist

8 hours ago

San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱27,000 - ₱38,450
Job Opportunity

We are seeking a skilled and supportive individual to join our team in a fully remote work environment.

Key Responsibilities
  • Respond to customers via chat, email, or phone in a professional and friendly manner.
  • Handle inquiries related to product information, order tracking, returns, and account concerns.
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support.
  • Stay informed on product updates and support practices to ensure a consistent customer experience.
Requirements
  • Excellent written and spoken English communication skills.
  • A minimum of one year of hands-on experience with both Shopify and Gorgias.
  • Ability to work independently and handle multiple conversations simultaneously.
  • Empathetic, patient, and reliable when addressing customer concerns.
  • Team-oriented with a strong work ethic and attention to detail.
Benefits

This role offers the opportunity to grow your career in a remote work environment and provides the chance to develop new skills.

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