Financial Service Representative

The role of a Customer Sales and Service Associate involves delivering exceptional service to clients, ensuring their banking needs are met with the highest level of commitment to excellence.

• Process transactions efficiently and accurately, including cash deposits, withdrawals, payments, and miscellaneous activities, adhering to established procedures.
• Support UNIPRO staff with scanning, filing of signature cards, and other banking documents as required.
• Verify authenticity of checks and review all check transactions meticulously.
• Identify opportunities to cross-sell bank products to existing clients and refer them to relevant services, enhancing customer satisfaction.
• Prioritize delivering WOW customer experiences through personalized interactions, building strong relationships with clients.
• Perform assigned tasks as necessary, contributing to the team's overall success.

• A bachelor's degree in any field is preferred, although no prior work experience is required; however, customer service experience can be beneficial.
• Strong communication and interpersonal skills are essential for effective collaboration and client engagement.
• High initiative and innovation levels enable professionals to adapt to changing situations and meet evolving client needs.
• Ability to work effectively with diverse socio-economic groups, fostering an inclusive environment.
• Flexibility to be assigned and rotated within the area, supporting the team's goals.

• A dynamic and supportive work environment that encourages growth and development.
• Ongoing training and development opportunities to enhance skills and knowledge.
• The chance to make a real impact on clients' lives, driving positive change.