Operational Efficiency Manager
7 days ago
E-Solutions IT Services is seeking an Operational Efficiency Manager to join their team and drive business growth through process improvement and innovation. The ideal candidate will have a strong background in operations management, with experience in identifying opportunities to streamline workflows, automate processes, and improve WFM systems and tools.
The Operational Efficiency Manager will be responsible for analyzing historical and real-time data to identify trends and areas for improvement in call center operations, staffing, and resource allocation. They will develop and implement strategies to optimize workforce performance, improving productivity, quality, and customer satisfaction.
Key responsibilities include developing and maintaining regular reports and dashboards to track KPIs, communicating insights and recommendations to key stakeholders, and assisting in the creation and optimization of agent schedules to ensure adequate coverage while maintaining operational efficiency and balancing agent preferences.
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Operations Efficiency Manager
1 day ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeJob SummaryThe Operations Efficiency Manager will be responsible for maximizing productivity and efficiency in the Securities Services Operations team, ensuring high-quality services are delivered to customers as per agreed service level agreements.This role involves developing a comprehensive understanding of corporate action processes and market...
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Operations Efficiency Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Advanced Energy Full timeJob Title: Operations Efficiency ManagerAbout the Role:We are seeking a highly experienced Operations Efficiency Manager to join our team. As an Operations Efficiency Manager, you will play a key role in driving process improvements and reducing costs across our organization.Key Responsibilities:Leading cross-functional teams to identify and implement...
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Operational Efficiency and Performance Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Full timeJob OverviewNeksjob is looking for a talented Operational Efficiency and Performance Manager to drive business growth through effective operational management. As a key member of our team, you will be responsible for developing and implementing operational metrics for ATCP, ensuring alignment with business objectives.About the TeamYou will work closely with...
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Operational Efficiency Manager
2 weeks ago
Makati City, National Capital Region, Philippines RedDoorz Philippines Full timeOperational Efficiency ManagerWe are seeking a highly skilled Operational Efficiency Manager to join our team. In this role, you will work closely with business teams to analyze operational data and reports, creating actionable insights to improve efficiency and productivity. You will also be responsible for evaluating business processes, developing...
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Operational Efficiency Specialist
2 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeJob DescriptionAs an Operational Efficiency Specialist, you will play a crucial role in ensuring the seamless execution of daily operations, participating in performance evaluations, setting performance targets aligned with team objectives, and embracing coaching and feedback to enhance service delivery.Main Responsibilities- Manage and enhance daily...
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Efficiency and Quality Manager
5 days ago
Quezon City, National Capital Region, Philippines Stafflink Management Solutions, Inc. Full timeOperations Manager Job DescriptionThis role involves overseeing daily operations, ensuring efficiency and quality standards, and leading the team towards continuous improvement.Key AccountabilitiesOperational Excellence: Ensure that all operations are carried out efficiently and effectively, with minimal waste and maximum productivity.Team Performance:...
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Operations Efficiency Expert
3 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeKey ResponsibilitiesThis role involves the following key responsibilities:Supervise and lead a team of production operators and technicians.Develop and implement production plans and schedules.Oversee daily production activities and ensure equipment is operating efficiently.Maintain quality standards by monitoring and inspecting production processes.Promote...
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Operational Efficiency Analyst
2 weeks ago
Quezon City, National Capital Region, Philippines MetHealth Full timeWe're seeking an Operational Efficiency Analyst to join our team at MetHealth. As an integral part of our operations team, you will be responsible for analyzing and improving our business processes to enhance operational efficiency.About the RoleThe successful candidate will have strong analytical skills, with the ability to collect and analyze data to...
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Operational Efficiency Expert
1 week ago
Quezon City, National Capital Region, Philippines LeadAdvisors Full timeOperational Improvement Specialist">We are hiring an Operational Improvement Specialist to lead our efforts in driving operational efficiency and enhancing customer experience at LeadAdvisors. In this role, you will analyze call center data to identify trends and areas for improvement, develop reports and dashboards to track KPIs, and collaborate with...
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Operational Efficiency Consultant
2 days ago
Quezon City, National Capital Region, Philippines beBee Careers Full timeJob DescriptionWe are looking for an Operational Efficiency Consultant to join our team. This role involves analyzing our operations and identifying areas for improvement.The successful candidate will assist in developing review checklists to ensure consistency and accuracy in evaluations. They will also evaluate and report on customer satisfaction metrics...