Lead Conversion Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeintake Full time ₱80,000 - ₱120,000
Job Overview

We are seeking a highly skilled legal professional to enhance case conversions through a voice-based intake system.

Main Responsibilities
  • Make outbound calls to follow up on leads from marketing campaigns, online forms, or referrals.
  • Handle inbound calls as needed to support team collaboration and workflow continuity.
  • Adhere to a structured outbound script while building rapport and handling objections.
  • Consistently meet daily and weekly call volume targets and conversion benchmarks.
  • Accurately capture and update client information using CRM tools.
  • Manage rejections professionally and escalate qualified leads efficiently.
  • Provide clear and timely updates on availability, performance blockers (e.g., headset issues), or missed targets.
  • Participate in coaching sessions and apply feedback proactively.
  • Maintain transparency and accountability in daily work logs and call quality.
Requirements
  • Law graduates, paralegals, or candidates with experience in customer service, legal intake, or call centers are welcome.
  • A strong sense of accountability is essential – reliable with schedules, updates, and response times.
  • Candidates must be able to work independently with minimal supervision.
  • An open-minded attitude towards coaching and feedback is required.
  • The ability to operate with consistent internet connection and functional equipment (headset, PC) is necessary.
  • Flexibility in handling campaign shifts based on business needs is beneficial.

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