Credit and Collection Expert

2 weeks ago

Manila, National Capital Region, Philippines Funtastic International, Inc. Full time

**Job Summary**

Funtastic International, Inc. is seeking a highly skilled Financial Specialist - Accounts Receivable to join our team. This role involves creating and maintaining credit history files, supporting collection efforts/calls for accounts receivable portfolio, documenting daily collections activity, researching account disputes and billing discrepancies, performing account/payment reconciliations, responding to credit inquiries from external and internal clients, identifying delinquent accounts requiring external collection efforts, identifying bad debt or financial exposure, responsible for recording delivery dates from various invoices, responsible for indicating account status and checking completeness of documents attached from Delivery Receipts, responsible for collection follow-up from various accounts, preparation of payment reminder and sends Statement of Account from various clients, prepares transmittal for countering, prepares collections schedule for Collector/Messengers, filing and safekeeping of Counter Receipts, submit reports on past due accounts status, assists client's request for adjustments, review and collates documents and recommends to department head, prepares request for pull-out and transmits request forms to Operations Dept., issues Official/Provisional Receipts for In-house collections, checking of Transmittal Forms versus AR System, monitoring RTV Pull Out Reports and Samples Monitoring, performs other functions as may be assigned from time to time.

About the Role:**

  • Work with the accounts receivable team to create and maintain accurate and up-to-date credit history files.
  • Support the collection efforts and calls for accounts receivable portfolio.
  • Document daily collections activity in a timely and accurate manner.
  • Research and resolve account disputes and billing discrepancies.
  • Perform account and payment reconciliations to ensure accuracy and timeliness.
  • Respond to credit inquiries from external and internal clients in a professional and courteous manner.
  • Identify delinquent accounts requiring external collection efforts.
  • Monitor and report bad debt or financial exposure.
  • Record delivery dates from various invoices and update records accordingly.
  • Indicate account status and check the completeness of documents attached from Delivery Receipts.
  • Conduct collection follow-up from various accounts.
  • Prepare and send payment reminders and Statements of Account to clients.
  • Prepare transmittals for counting and ensures accurate and timely processing.
  • Prepare collections schedules for Collector/Messengers and ensures timely and efficient execution.
  • Filing and safekeeping of Counter Receipts.
  • Submit reports on past due accounts status to management.
  • Assist clients' requests for adjustments, review, and collate documents, and recommend to department head.
  • Prepare requests for pull-out and transmit request forms to Operations Dept.
  • Issue Official/Provisional Receipts for In-house collections.
  • Check Transmittal Forms versus AR System and ensures accuracy and timeliness.
  • Monitor RTV Pull Out Reports and Samples Monitoring.

**Key Responsibilities:**

  • Manage and maintain accurate and up-to-date credit history files.
  • Collaborate with the accounts receivable team to achieve collection goals.
  • Ensure timely and accurate documentation of daily collections activity.
  • Resolve account disputes and billing discrepancies in a prompt and professional manner.
  • Perform regular account and payment reconciliations to prevent errors and discrepancies.
  • Communicate effectively with external and internal clients regarding credit inquiries.
  • Identify and monitor delinquent accounts requiring external collection efforts.
  • Monitor and report bad debt or financial exposure.
  • Record delivery dates from various invoices and update records accordingly.
  • Verify account status and completeness of documents attached from Delivery Receipts.
  • Follow up on collection activities from various accounts.
  • Prepare and send payment reminders and Statements of Account to clients.
  • Coordinate with the operations department to prepare transmittals for counting and ensures accurate and timely processing.
  • Prepare collections schedules for Collector/Messengers and ensures timely and efficient execution.
  • Filing and safekeeping of Counter Receipts.
  • Submit reports on past due accounts status to management.
  • Assist clients' requests for adjustments, review, and collate documents, and recommend to department head.
  • Prepare requests for pull-out and transmit request forms to Operations Dept.
  • Issue Official/Provisional Receipts for In-house collections.
  • Verify Transmittal Forms versus AR System and ensures accuracy and timeliness.
  • Monitor RTV Pull Out Reports and Samples Monitoring.

**Requirements:**

We are seeking a highly motivated and experienced Financial Specialist with a Bachelor's/College Degree, preferably in Business. The ideal candidate should have at least 2 years of working experience in the related field and proven experience as a Collection Specialist or similar role.

Candidates must be willing to work in Las Piñas City and possess excellent communication skills (written and oral), negotiation skills, problem-solving skills, reporting skills, attention to detail, deadline-oriented, confidentiality, time management, and data entry management skills.

A strong working knowledge of ERP systems such as SAP is a plus.

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