Property Management Director

1 day ago

Cainta, Calabarzon, Philippines beBeeManagement Full time ₱900,000 - ₱1,200,000

Job Summary:

Operations Management Excellence

This leadership role oversees the Property Management division, ensuring operational efficiency across the Assistant Property Manager (APM) team. The ideal candidate will have a proven track record of managing teams and driving results in fast-paced environments.

Key Responsibilities:
  • Team Leadership & Support:
    • Supervise APMs and internal operations staff, providing one-on-one and group mentorship to drive work quality, consistency, and team growth.
    • Oversee onboarding, training, and professional development of new and existing team members.
    • Conduct regular performance reviews and report on key team metrics to senior leadership.
  • Operational Oversight:
    • Own and oversee all internal property management processes, ensuring adherence to best practices.
    • Interact directly with investors, third-party vendors, accounting teams, and stakeholders as needed.
    • Develop and implement scalable, compliant operational policies and procedures.
    • Drive continuous process improvement initiatives to reduce friction, errors, and inefficiencies.
  • Quality Assurance & Communication:
    • Monitor and uphold high standards of communication and customer service across all correspondence.
    • Ensure timely and accurate responses to resident concerns and internal escalations.
    • Review team KPIs and develop structured templates to standardize communication expectations.
    • Create accountability tools to track project progress and follow-ups.
  • Project & Task Management:
    • Identify and streamline overlapping tools and trackers, eliminating redundancies for smoother workflow.
    • Provide oversight on financial reporting and ensure timely updates are shared with stakeholders.
    • Support team members with work-related and personal concerns, promoting a positive team culture.

Requirements:

  • Minimum 5 years of experience in property management, real estate operations, or a related field.
  • Proficiency with property management software.
  • Hands-on experience in tenant and maintenance coordination, leasing support, and customer relations.
  • Proven track record of managing a team and driving results in a fast-paced environment.
  • Strong communication, organization, and problem-solving skills.

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