Training Expert

1 day ago

Cabuyao, Calabarzon, Philippines beBeeTraining Full time ₱18,000 - ₱23,000
Job Description

The Call Center Trainer role encompasses delivering impactful training sessions to enhance the skills of trainees, working collaboratively with co-trainers and managers, and identifying training needs to create comprehensive training plans aligned with business objectives.

Responsibilities include:

  • Conducting thorough training sessions and evaluating their effectiveness.
  • Collaborating with colleagues to achieve shared business goals.
  • Developing customized training plans and materials to meet operational requirements.
  • Reviewing trainee performance, providing coaching, and ensuring quality standards are consistently met.
  • Maintaining accurate training records and reports to track progress.

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