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Product Operations Specialist

2 weeks ago


Taguig, National Capital Region, Philippines Shield Core Full time
About the Team

Our product team is dedicated to delivering innovative products and features that meet the needs of our customers. As a Junior Product Manager, you will work closely with experienced Product Managers, engineers, designers, and marketers to understand user needs, define product requirements, and help bring these products and features to market.

This role offers the opportunity to learn from experienced professionals, develop strong analytical skills, and contribute to the success of our products offering.

  • Key Responsibilities:
  • Develop a strong understanding of Shield Core's products, target users, market trends, and competitive landscape.
  • Assist in conducting market research, analyzing customer feedback, and identifying opportunities for product improvement and innovation.
  • Help to gather and analyze user needs through surveys, interviews, and usability testing.
  • Support the definition and documentation of product requirements, user stories, and acceptance criteria under the guidance of senior Product Managers.
  • Assist in the development and maintenance of the product roadmap, prioritizing features and initiatives based on business value and user needs.
  • Work closely with engineering, design, marketing, sales, and support teams to ensure clear communication and alignment throughout the product development lifecycle.
  • Assist in managing the product backlog, participating in sprint planning and reviews, and ensuring timely delivery of product features.
  • Help to track and analyze key product metrics to identify areas for improvement and inform future product decisions.
  • Contribute to the creation of product documentation, including user guides, release notes, and internal training materials.
  • Assist in monitoring and analyzing competitor products and strategies.
  • Support the communication of product updates and progress to internal stakeholders.
  • Assist in identifying and resolving product-related issues.