Top Customer Service Role

1 day ago

Tarlac City, Central Luzon, Philippines beBeeCustomer Full time ₱530,000 - ₱820,000

Job Title: Customer Service Representative

We are seeking a highly skilled and experienced Customer Service Representative to join our team. The ideal candidate will have a strong passion for delivering exceptional customer service, resolving issues in a timely and professional manner, and providing clear communication to both internal and external stakeholders.

Job Description

The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, and providing product information to customers via phone, email, or chat. This role requires excellent listening skills, empathy, and the ability to remain calm under pressure.

  • Provide high-level customer service to clients through multiple channels (phone, email, chat)
  • Resolve customer complaints in a timely and professional manner
  • Respond to customer inquiries regarding products and services
  • Communicate effectively with internal teams to resolve customer issues
Required Skills and Qualifications
  • Bachelor's degree in Business Administration or related field
  • At least 3 years of experience in a customer-facing role, preferably in a call center environment
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Familiarity with CRM software and other technology tools
Benefits
  • Competitive salary and benefits package
  • Opportunity to work in a dynamic and growing company
  • Professional development and growth opportunities
  • Recognition and rewards for outstanding performance
What We Offer
  • A comprehensive training program to ensure success in the role
  • Ongoing support and coaching from experienced team members
  • A collaborative and inclusive work environment
  • The chance to make a real difference in the lives of our customers

Note: Seniority level is mid-senior level, employment type is full-time, job function is other, industry is staffing and recruiting.

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