Network Security Specialist
1 week ago
Job Description:
Royal Caribbean International is seeking a highly skilled Captive Portal Sr. Analyst to support and optimize our onboard Wi-Fi network across our fleet of cruise ships.
This role requires a deep understanding of network architecture, data flow, and core networking principles to ensure seamless connectivity and an optimal guest experience.
The successful candidate will oversee and support the captive portal system that manages guest and crew Wi-Fi access onboard, analyze and troubleshoot network performance to enhance the user experience, and collaborate with cross-functional teams to improve authentication processes and security protocols.
- Main Responsibilities:
- Analyze, troubleshoot, and optimize network performance
- Collaborate with cross-functional teams to improve authentication processes and security protocols
- Monitor data flow, network traffic, and overall system health to identify and resolve issues proactively
Key Qualifications & Experience:
- Bachelor's degree in computer science or a related field
- Strong understanding of networking architecture, protocols (TCP/IP, DNS, DHCP, RADIUS, etc.), and data flow principles
- Experience with captive portal solutions, authentication methods, and Wi-Fi network optimization
- Proficiency in network troubleshooting tools such as Wireshark, packet analyzers, and monitoring systems
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