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E-commerce Chatbot Solutions Architect

2 weeks ago

Manila, National Capital Region, Philippines Shopee Full time
E-commerce Chatbot Solutions Architect Job Description

We are looking for an E-commerce Chatbot Solutions Architect to join our team at Shopee. As a key member of our technical team, you will be responsible for developing and implementing solutions to improve chatbot user experience.

Responsibilities:
  • Develop and implement chatbot solutions.
  • Conduct analysis of user behavior and experience.
  • Perform UATs and live testing.
  • Collaborate with stakeholders to understand policy dependencies and manage potential risks.
  • Provide regular progress reports.
Requirements:
  • Bachelor's degree in management engineering, industrial engineering, computer science, or business.
  • Fresh graduate with a strong background in chatbot development and data analysis.
  • Critical thinking and problem-solving skills.
  • Strong mathematical reasoning and analytical skills.
  • Excellent communication skills.
  • Prior experience in artificial intelligence, conversational design, or programming is an asset.