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Customer Service Liaison
3 weeks ago
JKILC is a leading BPO firm that has been in operation since 2013. Our company specializes in providing services to both B2B and B2C industries.
Job Description- Responding to consumer inquiries by phone and/or live chat
- Updating and maintaining client accounts
- Answering consumer complaints, identifying the root of the problem, and choosing and outlining the best remedies
- Gathering and evaluating consumer input to enhance services
- At least 2 years of Customer Service experience in Gaming or Online Casino Companies
- Open for undergraduates
- Willing to work on site
- Willing to attend face-to-face interviews once requested
- Willing to work in a shifting schedule