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Customer Service Liaison

3 weeks ago


Makati City, National Capital Region, Philippines JKILC Full time
Company Overview

JKILC is a leading BPO firm that has been in operation since 2013. Our company specializes in providing services to both B2B and B2C industries.

Job Description
  • Responding to consumer inquiries by phone and/or live chat
  • Updating and maintaining client accounts
  • Answering consumer complaints, identifying the root of the problem, and choosing and outlining the best remedies
  • Gathering and evaluating consumer input to enhance services
Required Skills and Qualifications
  • At least 2 years of Customer Service experience in Gaming or Online Casino Companies
  • Open for undergraduates
  • Willing to work on site
  • Willing to attend face-to-face interviews once requested
  • Willing to work in a shifting schedule