Technical Writing Lead

5 days ago


Makati City, National Capital Region, Philippines UnitedHealth Group Full time

As a Technical Writer or Editor at UnitedHealth Group, you will have the opportunity to make a significant impact on the communities we serve by creating content that improves health outcomes.

This position is ideal for someone who enjoys working independently and collaboratively as part of a team. You will be responsible for designing and maintaining procedural material (P&P, Job Aids, Decision Trees, etc.) for the business unit.

Key Responsibilities:
  • Managing internal and external staff and resources
  • Identifying and procuring training staff and other resources (e.g., equipment, software)
  • Developing/managing training budgets (e.g., forecasts)
  • Ensuring that training staff understand how training goals align with business strategies

You will work closely with subject matter experts to gather information, use your expertise on wordsmithing, formatting, process flow, and information mapping to create clearly written, user-friendly tools that both seasoned employees and new hires can follow.

Requirements:
  • 3+ year Business or Technical Writing experience
  • 2+ years of Supervisory/People Management experience
  • 3+ years working knowledge in each of the following: Microsoft Office Suite including MS Excel, MS PowerPoint, and MS Word
  • Proven excellent verbal and written communications, time management, and organizational skills

We value diversity and inclusion, and we are committed to creating a workplace that reflects the diversity of the communities we serve.



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