Virtual Process Specialist

3 weeks ago


Camp John HayBaguio City, Philippines Velasco Outsourcing Company Full time
Velasco Outsourcing Company is currently seeking skilled individuals for a Virtual Process Specialist role. This position involves providing top-notch customer service to clients while working from the comfort of your own home.

As a Virtual Process Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner.

Key qualifications for this role include a high school diploma or equivalent, at least 6 months of BPO experience, and a willingness to work onsite.

Benefits of this position include a competitive salary package, opportunities for career growth, and a dynamic work environment.

If you are a motivated and customer-focused individual, we encourage you to apply now.

Key Responsibilities:
  1. Provide exceptional customer service to clients via phone, email, and chat
  2. Resolve customer issues in a timely and professional manner
  3. Meet or exceed performance metrics and goals
  4. Work collaboratively with team members to achieve shared objectives
  5. Participate in ongoing training and development to enhance skills and knowledge


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