Operations Efficiency Manager

6 days ago


Cebu City, Central Visayas, Philippines HEQS Group Full time
Job Overview

As an Operations Assistant at HEQS Group, you will be responsible for supporting the day-to-day operations of our logistics team. This is an exciting opportunity to join a dynamic organization and contribute to the success of our operations.

Key Tasks:
  • Schedule delivery and confirm with delivery time frame and route.
  • Track driver and coordinate with the client for any variance and audit product delivery and service provided.
  • Ensure efficient and timely delivery of products or services.
  • Paperwork audit and warranty claim follow-up.

Working with Our Team:

  • Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations.
  • Assist with the implementation of new policies and procedures to improve operations.
  • Work collaboratively with other team members to identify and resolve any issues or concerns.

Customer Service and Vendor Management:

  • Respond to customer inquiries and complaints in a timely and professional manner.
  • Assist with the management of vendor relationships, including negotiating contracts and managing delivery schedules.

Additional Responsibilities:

  • Provide support to the operations manager and team as needed.
  • Other duties that may be assigned from time to time.


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