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Head of Data Insights

1 week ago

Taguig, National Capital Region, Philippines J-K Network Services Full time

About Us:

J-K Network Services is a trusted partner for businesses seeking high-quality BPO services. With extensive experience in the industry, we offer a range of services including communication, content moderation, customer relationship management, telemarketing, and debt collecting.

Job Role:

We are seeking a seasoned Market & Client Research Manager to lead our research team. As a key member of our organization, you will be responsible for analyzing market data, conducting client analysis, and developing strategies for effective data collection and analysis.

Main Responsibilities:

  • Develop and implement market research strategies to drive business growth.
  • Conduct in-depth client analysis to understand their needs and preferences.
  • Oversee data collection, cleaning, and preparation for analysis.
  • Lead and mentor a team of research analysts to drive results.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements:

  • Bachelor's degree in Marketing management, Statistics, Economics, or any related field.
  • At least 5-10 years of total work experience in Market research, data analysis.
  • At least 3-5 years of managerial experience.
  • Knowledgeable in using data analysis tools (SPSS, SAS, Excel, SQ).
  • Experience in customer relationship management (CRM) systems.

Benefits:

  • Government mandated benefits.
  • 13 Month Pay.
  • HMO.
  • Sick Leaves.
  • Vacation Leaves.

Recruitment Process:

The recruitment process involves an online or face-to-face interview, followed by a final interview and a job offer. If selected, you will be working on a hybrid schedule with flexible hours and a range of benefits.