Mobile Development Support Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeTechnical Full time $114,100 - $204,400
About the Role:

As a skilled technical professional, you will be responsible for providing exceptional support to mobile developers. You will work closely with engineering and product teams to resolve complex technical issues related to our iOS and Android SDKs.

You will serve as a technical expert and initial escalation point for mobile-specific problems. Your role will involve troubleshooting integration issues, sharing best practices with developers, and investigating crashes and performance issues related to our SDK.

In addition to your technical expertise, you will also have excellent communication and collaboration skills. You will work closely with internal teams and customer stakeholders to respond to live escalations and production incidents.

This is an excellent opportunity to sharpen your technical skills across iOS and Android platforms while contributing to the growth and success of our mobile development team.

Requirements:
  • A strong track record of solving complex technical issues in mobile development or developer support environments.
  • Deep knowledge of iOS (Swift/Objective-C) and/or Android (Kotlin/Java) development, with hands-on experience debugging app or SDK behavior.
  • Experience supporting or integrating mobile SDKs in production environments.
  • Ability to break down ambiguous technical problems, form clear hypotheses, and drive them to resolution.
  • Comfort reading, analyzing, and referencing mobile code and GitHub commits to stay current with changes.
  • Strong communication and collaboration skills, including active listening, empathy, and clear expectation-setting with customers.
  • A mindset geared toward continual learning and technical growth, regardless of job title or years in role.

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