IT Support Specialist

7 days ago


Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time
Job Summary

We are seeking a skilled IT Support Specialist to join our team at Strategic Networks Inc.

This is a field-based role that requires the ability to provide incident and request management support to end users in various locations.

About the Role
  • Provide technical assistance and support to end users relating to hardware, software, computer applications, and peripherals.
  • Determine and execute system reconfiguration needs to ensure optimal performance.
  • Establish and maintain effective service level agreements with end users.
  • Analyze completed requests and incidents to identify process improvements and compliance issues.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • Experience in Windows and non-Windows operating environments.
  • Able to work independently and as part of a team.
  • Strong communication and problem-solving skills.
Preferred Qualifications
  • Familiarity with remote access tools and ticketing systems.
  • Ability to ride a motorcycle for field work.
  • Residing near Pasig, Mandaluyong, Manila, Taguig, or Makati.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, please submit your application.


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