IT Support Specialist
7 days ago
We are seeking a skilled IT Support Specialist to join our team at Strategic Networks Inc.
This is a field-based role that requires the ability to provide incident and request management support to end users in various locations.
About the Role- Provide technical assistance and support to end users relating to hardware, software, computer applications, and peripherals.
- Determine and execute system reconfiguration needs to ensure optimal performance.
- Establish and maintain effective service level agreements with end users.
- Analyze completed requests and incidents to identify process improvements and compliance issues.
- Bachelor's degree in Computer Science or related field.
- Experience in Windows and non-Windows operating environments.
- Able to work independently and as part of a team.
- Strong communication and problem-solving skills.
- Familiarity with remote access tools and ticketing systems.
- Ability to ride a motorcycle for field work.
- Residing near Pasig, Mandaluyong, Manila, Taguig, or Makati.
We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, please submit your application.
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