Customer Experience IT Supervisor

We empower customer experiences for leading digital brands worldwide, with a global footprint spanning 31 countries and five continents.Key ResponsibilitiesThis role is responsible for delivering exceptional customer service in various languages and through multiple transaction types. The job includes supervising a team of agents, attending training...

As a Customer Service Supervisor, you will oversee a team of agents providing customer service in various languages and through various transaction types. Your key responsibilities will include developing and streamlining procedures, coaching and motivating team members, and providing quality service to internal and external customers.**Job...

This is an exciting opportunity to join a dynamic team and contribute to the success of our clients. As an Operations Manager, you will be responsible for overseeing the daily performance of call center supervisors and their teams.Your Key ChallengesTo develop and implement strategies to improve team performance and client satisfaction.To manage budgets,...

We are seeking a dedicated and experienced Customer Experience Supervisor to lead our QA team at Alorica Cebu. As a QA Supervisor, you will be responsible for overseeing the evaluation of customer interactions to ensure high-quality service standards.About the Role:The successful candidate will develop and implement quality assurance strategies to enhance...

Job OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team. This role is responsible for delivering exceptional customer experiences through the effective use of digital channels and banking services.Main ResponsibilitiesAdvocate Digital Banking: Promote the use of UBOnline App, The Portal, SME Business Banking App, and...

We are looking for a Customer Service Supervisor to lead our cloud operations team. If you have management experience in customer service or relevant fields and are an assertive, well-organized self-starter with sales experience, we want to hear from you.About the Role:The ideal candidate will be a proactive thinker who can anticipate and solve customer...

Position Title: Customer Experience RepresentativeWork Set Up: OnsiteSchedule: 12:00 AM - 9:00 AM PHTJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The Customer Experience Representative (CER) is the primary contact for Healthcare Professionals (HCPs) and consumers, providing support on pharmaceutical...

The Supervisor, Contact Center position is an exciting opportunity to join a dynamic team at Ventra Health. As a key member of our contact center leadership team, you'll be responsible for supervising and coordinating the work of contact center staff, providing guidance and support to ensure exceptional customer service.Essential Functions and...

Job DescriptionWe're seeking a seasoned Customer Service Supervisor - Cloud Expert to join our team. As a critical member of our operations team, you will be responsible for supervising a team of customer service representatives and ensuring that they provide exceptional service quality across multiple channels and geographies.Key Responsibilities:Supervise...

Ventra Health is committed to delivering exceptional business solutions to our clients in the healthcare industry. As a Customer Service Supervisor, you will play a critical role in ensuring our contact center operates efficiently and effectively.Job SummaryThis role involves supervising the daily activities of the Contact Center Department, including...