Business Analyst for E-Payment Operations

1 month ago


Pasig, National Capital Region, Philippines Hr1001 Full time

Are you looking for a rewarding career in customer experience?

We have an exciting opportunity for a Risk Account Specialist to join our team at Hr1001, working on e-payment accounts to deliver exceptional customer experiences. With a focus on omnichannel support and payments expertise, this role is ideal for those passionate about delivering high-quality customer interactions.

About the Role
  • Work with our e-payment account to resolve complex issues and provide top-notch support to clients
  • Collaborate with our global team of CX professionals to drive sales, safeguard online communities, and achieve business outcomes for our clients
  • Support clients from various industries, including fintech, gaming, technology, home sharing, and travel
Requirements

To succeed in this role, you will need:

  • Bachelor's degree in a relevant field (e.g., finance, business administration)
  • At least 2 years of BPO work experience, preferably in omnichannel support
  • Experience with payments, risk, compliance, or the financial industry is an advantage
What We Offer

As a Risk Account Specialist at Hr1001, you can expect:

  • A competitive salary of approximately $20,000 - $25,000 per annum, based on your qualifications and experience
  • A comprehensive benefits package, including medical insurance, social security coverage, and more
  • A collaborative and dynamic work environment with opportunities for growth and development

Join us in creating exceptional customer experiences and driving business success



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