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Call Center Support Specialist

2 weeks ago

Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

We are seeking a skilled Call Center Support Specialist to join our team at Neksjob Corporation. As a key member of our support team, you will play a vital role in providing excellent customer service and ensuring that our customers receive the highest level of satisfaction.

Job Summary

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a fast-paced call center environment.

Responsibilities
  • Answer customer calls and respond to inquiries in a timely and professional manner
  • Provide solutions to customer complaints and issues in a courteous and respectful manner
  • Document customer interactions and update records as necessary
Requirements
  • 1-2 years of experience in a call center environment preferred
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills are necessary for success in this role
Benefits
  • A comprehensive benefits package including health insurance and paid time off
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment that fosters teamwork and collaboration
About Us

Neksjob Corporation is a leading provider of customer service solutions and is committed to delivering exceptional results for our clients. We offer a range of services including call center support, customer service outsourcing, and more.