Insurance Collections Team Lead

5 days ago


Manila, National Capital Region, Philippines NTT DATA North America Full time
About Our Team

NTT DATA North America is a leading provider of digital and AI infrastructure in the world.

We are a part of the NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

We strive to hire exceptional, innovative, and passionate individuals who want to grow with us.

Job Requirements

This role requires previous insurance industry experience, knowledge of Life insurance and annuity policies, and experience handling interactions (calls/chat/email) from customers inquiring about payments, policy information, or claims.

Additionally, the successful candidate must have at least 1 year of experience in a professional/office related environment, proficiency in using a computer with Windows PC applications, and attention to detail, accuracy, and accountability for their work product.

  • Previous insurance industry experience.
  • Knowledge of Life insurance and annuity policies.
  • Experience handling customer interactions.
  • Proficiency in using computer applications.
  • Attention to detail and accuracy.


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