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Branch Operations Manager
4 weeks ago
A key member of our team, the Branch Admin Officer plays a vital role in ensuring the smooth operation of our branch locations. Reporting directly to the manager, this individual is responsible for overseeing the day-to-day activities of the branch, including administrative tasks, customer service, and inventory management.
Key Responsibilities:- Monitor and maintain accurate records of branch transactions, including sales, inventory, and customer interactions.
- Provide exceptional customer service, resolving issues and addressing concerns in a timely and professional manner.
- Manage inventory levels, including ordering and receiving supplies, and maintaining accurate records of stock levels.
- Assist with marketing activities, including promotional events and campaigns.
- Collaborate with the Accounts Payable department to ensure timely payment of vendor invoices.
- Prepare and submit reports on branch performance, including sales data and customer feedback.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 2 years of experience in a similar role, preferably in a fast-paced office environment.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office and other software applications.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.