Metacom Support Specialist
4 days ago
We're seeking a detail-oriented and empathetic Customer Service Representative to join our team at Metacom. In this role, you'll have the opportunity to make a meaningful impact on our customers' experiences.
Job OverviewThis is a day shift position that requires working onsite. As a Customer Service Representative, you'll be the first point of contact for our customers, handling their inquiries, complaints, and feedback in a professional and courteous manner.
Key Responsibilities- Respond to customer inquiries and resolve issues promptly and effectively.
- Collaborate with internal teams to provide seamless support and escalate complex issues when necessary.
- Maintain accurate records of customer interactions and feedback to inform process improvements.
- Bachelor's degree from an accredited institution (completed).
- A minimum of 3 months of experience in customer service, preferably with a focus on voice communication.
- Paid Time Off (PTO) to recharge and maintain work-life balance.
- HMO Plus coverage for employees and their dependents, ensuring comprehensive health benefits.
- Regular opportunities for paid training and skill development to enhance your career growth.
- A 13th Month Pay bonus as a gesture of appreciation for your hard work and dedication.
- Company-sponsored trips or retreats to foster team bonding and camaraderie.
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Metacom Support Professional Role
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Customer Support Specialist Position
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Angeles City, Central Luzon, Philippines Metacom Full timeAt Metacom, we offer personalized consulting services and IT-enabled assistance that cater to the unique needs of our customers. As a Customer Service Representative, you will be part of a dynamic team that provides exceptional support and ensures customer satisfaction.About UsOur company was founded with the goal of offering business process outsourcing...
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Telecommunications Support Expert
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Customer Service Specialist in Metro Cebu
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