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Staffing and Scheduling Expert
1 week ago
- At least 2 years of experience in a workforce analysis role in a call center environment.
- Strong experience with WFM tools (NICE, Aspect, Verint, etc.).
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with multiple departments.
We offer a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.