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Associate Workforce Director
3 weeks ago
Job Title: Associate Workforce Director
About RecruiterPHWe are a forward-thinking organization committed to delivering exceptional workforce management solutions that drive business success.
Job OverviewThe Associate Workforce Director will play a critical role in driving corporate initiatives, delivering metrics, and optimizing group performance through continuous stakeholder interaction. This position requires strong leadership skills, expertise in workforce management, and excellent communication abilities.
Key Responsibilities:- Drive corporate initiatives and deliver metrics that optimize group performance through continuous stakeholder interaction to achieve contractual objectives and corporate goals.
- Collaborate with cross-functional teams to develop and implement strategic plans that align with organizational objectives.
- Provide guidance and support to Operations Director/Managers on resolving complex issues and improving operational efficiency.
- Develop and implement training programs to enhance the skills and knowledge of team members.
- Conduct regular performance reviews and provide feedback to ensure high levels of performance and job satisfaction.
- Identify and address areas for process improvement and implement changes to enhance operational efficiency.
- Maintain open communication channels with stakeholders, including employees, managers, and customers.
- At least 3 years of people management experience with at least 2 years of managerial experience in WFM (supervisors as direct reports).
- Strong leadership and communication skills.
- Excellent analytical and problem-solving abilities.
- Experience in workforce management software and tools.