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Marketing and Sales Support Specialist

3 weeks ago


Mandaluyong City, National Capital Region, Philippines SEB Equipment and Supply Full time

We are seeking a highly motivated and organized individual to fill the role of Marketing and Sales Support Specialist at SEB Equipment and Supply Corp.

As a Marketing and Sales Support Specialist, you will be responsible for managing our social media presence, directing customer inquiries to the appropriate departments, supporting our sales team, coordinating events and orientations, and overseeing document management.

Key Responsibilities:

  • Increase follower count by 10% month-on-month.
  • Respond to social media inquiries within 30 minutes.
  • Grow social media engagement rate by 10% month-on-month.
  • Log and assign 100% of leads to the sales team within 2 hours of receipt.
  • Ensure 90% of leads are contacted by the sales team within 24 hours.
  • Respond to internal and external communications within 2 hours.
  • Direct 90% of customer concerns to the correct department within the same business day.
  • Successfully coordinate 4 events/orientations per quarter with minimal issues.
  • Achieve 90% satisfaction rate from event participants.
  • Maintain 100% up-to-date sales documentation.
  • Ensure zero errors in sales report submissions.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or any related field.
  • Strong organizational and time management skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Proficiency in social media management and content creation.
  • Basic knowledge of office administration and procedures.
  • Excellent communication and interpersonal skills.