Administrative Support Specialist

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeInsurance Full time ₱400,000 - ₱800,000

We are seeking a skilled and dedicated individual to support our team as an Insurance Service Assistant. The successful candidate will work remotely, collaborating with our Account Managers to deliver exceptional results for our clients.

Key Responsibilities
  • Support Account Managers in servicing a portfolio of commercial and domestic insurance clients.
  • Assist in preparing and issuing quotations, renewals, certificates of currency, endorsements, and other policy documentation.
  • Liaise with insurers to obtain terms, endorsements, and policy updates.
  • Accurately enter and update client and policy information in the broking management system/CRM.
  • Follow up on documentation from clients and insurers, ensuring all required information is obtained.
  • Assist in compiling underwriting submissions and gathering risk information.
  • Monitor and follow up on unpaid premiums and renewal processing.
  • Assist with lodgement and follow up of insurance claims.
  • Maintain compliance with regulatory and internal procedures, including file notes and records management.
  • Provide ad hoc administrative and support tasks as directed by the team.
Required Skills and Qualifications
  • Minimum 1–2 years' experience in an insurance support or administrative role (general insurance preferred).
  • Strong attention to detail with a commitment to accuracy.
  • Excellent written and verbal communication skills.
  • Strong organisational and time management skills.
  • Ability to work effectively in a remote environment with limited supervision.
  • Proficient in Microsoft Office (Outlook, Word, Excel).
  • Comfortable learning and using insurance broking systems and CRM platforms.
  • Previous experience working in a broking firm or with Australian general insurance products desirable.
  • Familiarity with WinBEAT, JAVLN Officetech, or other broking software desirable.
  • Tier 2 or Tier 1 insurance broking qualification desirable.
Benefits
  • This is an excellent opportunity to develop your skills and knowledge in a dynamic and supportive environment.
Others
  • A positive outlook and sense of humour are definite assets.
  • We offer a collaborative and inclusive workplace culture.

Please note: Only suitable candidates will be contacted for further discussion.

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