Virtual Customer Service Representative

1 day ago

Caloocan City, National Capital Region, Philippines beBeeCustomerSupport Full time $53,300 - $74,655
Customer Support Specialist

We are seeking an exceptional Customer Support Specialist to join our team.

This is a high-energy, fast-paced role that requires excellent communication and organizational skills. As a Customer Support Specialist, you will be responsible for providing top-notch support to our customers through various channels, including video calls, chats, and email.

You will work closely with our managers and customer support representatives to ensure seamless communication and resolution of customer issues.

The ideal candidate will have a strong ability to multitask, prioritize tasks, and maintain a positive attitude in a dynamic environment.

In this role, you will also be responsible for creating best practices for waiting room etiquette and maintaining a great Zoom room environment.

You will educate customers on chat/zoom support functions and provide feedback to the leadership team to improve customer experience.

Facilitate urgent escalations by working with managers and senior specialists.

Additionally, you will connect senior specialists with scheduled customers and perform other duties as assigned and/or modified as business needs change.

Requirements:
  • High school diploma or equivalent required
  • Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
  • Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
  • Experience answering high call volume calls and solving customer's needs preferred
  • Excellent phone, email and instant messaging communication skills
  • Organization skills to keep accurate records and important information quickly
  • Time management skills to prioritize and complete a variety of tasks throughout the day in a fast-paced environment
  • Patience and listening skills to respond appropriately and interact positively with customers
  • Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
  • Emotional intelligence with the ability to adjust your communication style based on the nature of the call
  • The ability to build lasting first impressions and relationships with customers
  • Ability to work from home and be 'camera ready', which requires a quiet workspace with little to no distractions
  • Reliable high speed internet/Wi-fi connection at home with little to no interruptions
  • Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
  • Knowledge of HighLevel products and services preferred
  • Intermediate MAC computer skills including use of multiple monitors and applications
  • Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc
Language Skills Required:
  • Fluent in English
  • Demonstrated verbal and written communication skills

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱360,000 per year

    Hiring: Customer Service RepresentativeLocation: Ayala Ave. Makati CityVirtual Process Only - No Onsite RequirementJob Description:We are hiring Customer Service Representatives for our onsite team in Ayala Ave. Makati City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱27,000 - ₱324,000 per year

    Hiring: Customer Service RepresentativeLocation: UP Technohub Quezon CityStart Date: September 1, 3, 4, 10, 19, 25 & 29Job Description:We are hiring Customer Service Representatives for our onsite team in UP Technohub Quezon City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional...

  • Customer Service Representative

    1 day ago

    Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱40,000 - ₱70,000

    Job SummaryWe're seeking customer-focused professionals to join our team as Remote Customer Service Representatives. In this role, you'll be responsible for delivering exceptional service to clients via phone and other communication channels.

  • Customer Service Representative

    1 day ago

    Caloocan City, National Capital Region, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Remote Customer Service RepresentativeDeliver exceptional customer experiences as a skilled Remote Customer Service Representative. This is an exciting opportunity to support diverse customer service initiatives for top brands.We're looking for motivated and dedicated individuals who possess the following qualities:A high school diploma or...

  • Customer Service Representative

    6 days ago

    Makati City, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱250,000 per year

    Hiring: Customer Service RepresentativeLocation: ANE Makati CityAccount: Financial - Local accountStart Date: September 29, 2025Virtual Process Only - No Final InterviewJob Description:We are hiring Customer Service Representatives for our onsite team in ANE Makati. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start...

  • Customer Service Representative

    2 days ago

    Caloocan City, National Capital Region, Philippines beBeeProblemSolver Full time ₱70,000 - ₱100,000

    Customer Service Representative Job OverviewThis role involves supporting customer service initiatives for various clients and contributing to impactful projects.The ideal candidate will be a skilled problem solver who excels at delivering exceptional customer experiences.Key ResponsibilitiesRespond to inbound and outbound calls professionally and...

  • Customer Service Representative

    2 days ago

    Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job OpportunitySeeking experienced customer service representatives to join our team in a remote work setup. The ideal candidate is highly motivated, empathetic, and has excellent communication skills.Job Responsibilities:Provide exceptional customer service through multiple communication channelsResolve customer complaints and issues efficientlyMeet or...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines TaskNest Business Services Full time ₱20,000 - ₱26,000 per year

    Hiring: Customer Service RepresentativeLocation: SLC Makati CityVirtual Process Only - No Onsite RequirementJob Description:We are hiring Customer Service Representatives for our onsite team in Ayala Ave. Makati City. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment.No...

  • Customer Service Representative

    1 week ago

    Makati City, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱104,000 - ₱130,878 per year

    Looking for work? We got youWe are hiring for Customer Service Representative Sites: MakatiOnsite/Virtual ProcessOnsite Work Set-up and Shifting ScheduleEarn 20K-28K/month plus HMO, incentives and other benefitsQualifications:HS/SHS GraduateWith at least 6 months of BPO experienceAmenable to work onsite and on a shifting scheduleCan start...