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Vendor Relationship Manager

2 weeks ago

Manila, National Capital Region, Philippines Amazon Full time
About the Role
The Vendor Relationship Manager is responsible for managing vendor disputes, maintaining customer relationships, and working on complex vendor disputes. This role requires excellent problem-solving skills, the ability to improve processes, and a strong understanding of finance operations. If you are looking for a challenging role that offers opportunities for growth and development, this could be the perfect fit for you.

Key Responsibilities
  • Manage vendor disputes via inbound email and outbound calls.
  • Maintain customer relationships by responding timely and accurately to both internal and external inquiries.
  • Work on underlying issues and fix root causes.
  • Efficiently manage disputes and issues through proactive coordination with vendors and internal teams.

Required Skills and Qualifications
  • Minimum of 2 years graduate certificate.
  • Amicable to taking inbound and outbound calls and, if necessary, working overtime.
  • Proficient in Microsoft Excel and Word.
  • Flexible to work in a shifting schedule.

What We Offer
At Amazon, we offer a dynamic and inclusive work environment that allows employees to grow and develop their careers. We are committed to diversity and inclusion and strive to create a workplace where everyone feels valued and respected.