Reception Support Professional

6 days ago

Cebu City, Central Visayas, Philippines beBeeAdministrative Full time $10,800 - $14,400

We are seeking a detail-driven professional to join our team as a Receptionist. This is an exciting opportunity for someone who can provide exceptional client service and administrative support in a fast-paced environment.

Key Responsibilities
  • Answer inbound calls promptly, ensuring clear communication and accurate message delivery.
  • Process and route digital faxes to the correct case files without delay.
  • Perform data entry and maintain records with accuracy and timeliness.
  • Support scheduling needs and ensure calendars remain updated and reliable.
  • Monitor communication channels and escalate issues to the appropriate team members.
  • Uphold client confidentiality and handle sensitive documents with discretion.
  • Maintain consistent availability during Pacific Standard Time work hours.
  • Collaborate with both U.S. and offshore colleagues to support daily workflow.
  • Follow established processes and contribute to system improvements.
  • Provide dependable support that reinforces client confidence and team harmony.
Requirements
  • Minimum 2 years of experience in reception, call handling, or administrative support.
  • Strong English communication skills, both spoken and written (C1 or above).
  • Proficiency with email, Excel, and data entry tools.
  • Stable wired internet connection of at least 25 Mbps, plus a reliable backup option.
  • Ability to work a consistent 8-hour schedule aligned to PST.
  • Proven reliability and commitment in prior remote or office-based roles.
  • Demonstrated ability to handle confidential information with professionalism.
Preferred Qualifications
  • Prior legal admin or personal injury law experience.
  • Experience with digital fax software or case management systems.
  • Bilingual Spanish-English skills for client communication.
  • Familiarity with Hubstaff or similar time-tracking tools.
  • Comfort with video introductions and video interviews.

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