Cloud and Network Engineer

3 days ago

Taguig, National Capital Region, Philippines NCC Group Philippines Full time

We are seeking a skilled TechOps Engineer to join our team at NCC Group Philippines. As a TechOps Engineer, you will be responsible for maintaining our hybrid infrastructure and ensuring that our services function according to Service Level Agreements (SLA's).

Your responsibilities will include patching/securing; configuring; upgrading; maintaining our cloud, virtualization, storage, and server infrastructure along with designing; installing; configuring new systems & equipment while liaising and planning with other skilled infrastructure, network, and security specialists.

You will work in a fast-paced and fluid environment, requiring responsiveness and the ability to manage varying workloads while maintaining high standards. On occasion, there may be planned and unplanned out-of-hours work, so flexibility is key.

In this role, you will be a key member of a small and dynamic global team based primarily in the UK but also in other regions, with opportunities to be exposed to new technologies and methods for ensuring reliable and secure IT operations.

Key Responsibilities:
  • Maintain and monitor physical and virtual network/server/cloud infrastructure environments with a strong focus on security
  • Design, install, and configure new systems & equipment, and upgrade existing solutions
  • Provide on-call 24/7 support as required, and be an escalation point for fault resolution for Service Desk Engineers
  • Ensure timely and appropriate responses to faults, failures, and change requests
  • Engage in project and capacity planning, implementation, and rollout providing expert advice as appropriate
  • Maintain up-to-date technical skills to perform the role in a dynamic agile business
Requirements:
  • Previous experience working in a TechOps Engineer role or similar technical IT role
  • Previous experience working in a 3rd line corporate enterprise cloud & hybrid infrastructure experience working within a fast-paced agile environment
  • Solid experience with varied aspects of corporate hybrid enterprise IT infrastructure & networking – good TCP/IP networking & routing knowledge
  • Proven skillset to include Server 2012 to 2022; DHCP; DNS; vSphere; MS Azure/AD/Entra; M365 (EXO/Teams etc.); Group Policy; Firewalling
  • Datacentre server (HP/Dell Servers/Blades) hardware support, build, and configuration
  • Demonstrably comfortable working on own initiative and as part of a larger team
  • Demonstrable broad-ranging troubleshooting
  • Familiarity and acceptance of ITIL standards and associated change management disciplines
  • Confident in applying security hardening to various infrastructure components

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