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Chat Support Agent

2 weeks ago

Manila, National Capital Region, Philippines Probe CX Full time

We're Hiring

About the Position

We are seeking a skilled Chat Support Agent to join our Probe CX team in Eastwood, Quezon City. As a Live Chat Support agent, you will be responsible for delivering exceptional customer experience to our valued healthcare clients and their patients.

Your Key Accountabilities
  • Handle customer inquiries via live chat
  • Provide timely and accurate solutions to customer issues
  • Develop and maintain strong relationships with customers
  • Collaborate with internal teams to resolve complex customer issues

What We Offer

  • A competitive salary and performance-based bonuses
  • A comprehensive health insurance package and wellness programs
  • Ongoing training and career development opportunities
  • A collaborative and inclusive team culture