Home Care Professional
2 days ago
We are seeking a diligent and organized Healthcare Scheduler to coordinate appointments, manage staff schedules, and ensure efficient patient and caregiver coverage. This role requires strong communication skills, the ability to multitask, and a deep understanding of healthcare operations.
">Key Responsibilities">- Coordinate and manage daily schedules for healthcare staff, including nurses, caregivers, and therapists.
- Communicate with patients, families, and staff to confirm appointments and resolve scheduling conflicts.
- Ensure adequate coverage for all shifts and respond promptly to last-minute changes or call-offs.
- Maintain accurate records in scheduling software and update calendars in real time.
- Collaborate with HR and operations teams to align staffing with patient needs.
- Monitor compliance with labor laws, internal policies, and healthcare regulations.
- Provide excellent customer service and maintain a professional demeanor at all times.
- Minimum of 2 years of experience in homecare scheduling.
- Strong knowledge of U.S. healthcare systems, terminology, and staffing models.
- Proficiency in scheduling software (e.g., ClearCare, AlayaCare, HomeTrak, or similar).
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle high volumes of scheduling requests.
- Fluent in English, both written and spoken.
This position offers the opportunity to work in a dynamic and challenging environment, collaborating with a team to provide exceptional patient care. The successful candidate will have the chance to develop their skills and advance their career in healthcare.
">Additional Requirements">- Experience in home care, hospice, or long-term care settings is an asset.
- Familiarity with HIPAA regulations and healthcare compliance standards is beneficial.
- Bilingual (Spanish/English) is a valuable asset.
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