Technical Support Specialist

24 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱1,000,000

Unlock a career in customer service excellence with our top-notch support team

Key Responsibilities
  • Deliver exceptional customer experiences by addressing inquiries and resolving issues promptly and professionally.
  • Provide technical assistance to customers, offering solutions and guidance to ensure customer satisfaction and effective problem resolution.
  • Collaborate with cross-functional teams to ensure comprehensive problem resolution and customer satisfaction.
Requirements
  • Proven experience in customer service, preferably in a tech-centric environment.
  • Fluency in English, both written and spoken, enabling effective communication with customers and team members.
  • Superior troubleshooting and problem-solving skills, with the ability to diagnose and resolve issues swiftly and accurately.
  • Empathy and patience, with the capacity to understand customer concerns and provide thoughtful, effective solutions.
  • Strong communication abilities, with the capacity to articulate complex issues clearly and concisely.

We offer competitive compensation, including medical and life insurance coverage, as well as opportunities for professional growth and development in a supportive environment.

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