Customer Service Representative

8 hours ago


Baguio City, Cordillera, Philippines Valeros Business Company Full time

We are seeking highly motivated and skilled Customer Service Representatives to join our team at our Baguio site. Job Summary:

In this role, you will be responsible for providing exceptional customer service to clients through various communication channels, including phone, email, and chat. You will work closely with a dynamic team to resolve customer complaints, respond to inquiries, and provide solutions to meet client needs.

About Valeros Business Company:

Valeros Business Company is a leading business process outsourcing (BPO) provider that offers a range of services to clients across various industries. We pride ourselves on delivering high-quality services, building strong relationships with our clients, and fostering a positive work environment.

Key Responsibilities:

  • Provide exceptional customer service to clients through various communication channels
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Work collaboratively with the team to resolve customer issues and meet client needs
  • Maintain accurate records of customer interactions and communications
  • Contribute to ongoing quality improvement initiatives to enhance customer experience

Requirements:

  • Bachelor's degree in any field or equivalent work experience
  • At least 6 months of BPO experience preferred
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Familiarity with CRM software and other tools

What We Offer:

  • A competitive salary of up to Php20,000 per month
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a leading BPO provider and contribute to its success

Contact Information:



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