Customer Service Representative
8 hours ago
We are seeking highly motivated and skilled Customer Service Representatives to join our team at our Baguio site. Job Summary:
In this role, you will be responsible for providing exceptional customer service to clients through various communication channels, including phone, email, and chat. You will work closely with a dynamic team to resolve customer complaints, respond to inquiries, and provide solutions to meet client needs.
About Valeros Business Company:
Valeros Business Company is a leading business process outsourcing (BPO) provider that offers a range of services to clients across various industries. We pride ourselves on delivering high-quality services, building strong relationships with our clients, and fostering a positive work environment.
Key Responsibilities:
- Provide exceptional customer service to clients through various communication channels
- Respond to customer inquiries and complaints in a timely and professional manner
- Work collaboratively with the team to resolve customer issues and meet client needs
- Maintain accurate records of customer interactions and communications
- Contribute to ongoing quality improvement initiatives to enhance customer experience
Requirements:
- Bachelor's degree in any field or equivalent work experience
- At least 6 months of BPO experience preferred
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Familiarity with CRM software and other tools
What We Offer:
- A competitive salary of up to Php20,000 per month
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A chance to work with a leading BPO provider and contribute to its success
Contact Information:
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