Technical Solutions Engineer

6 days ago


Cavite City, Calabarzon, Philippines Schneider Electric Full time
  • As a Technical Support Engineer, you will be responsible for providing technical assistance to customers across various product lines.
  • You will work closely with internal stakeholders to ensure customer inquiries are managed professionally and efficiently.
  • Additional responsibilities include performing initial troubleshooting, providing technical service proposals, and escalating problems to higher-level support teams when necessary.
  • You will also be involved in conducting product testing, evaluating quality issues, and documenting all incoming call records.
  • Furthermore, you will assist in the upkeep of the local technical support lab and provide enhancements as required.


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