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As a Sales - Operations Supervisor at LCG Group of Companies, you will play a vital role in driving business growth and excellence.
Key Responsibilities:
- Leverage industry expertise to lead the sales team in delivering exceptional results and customer service.
- Develop and implement comprehensive training programs to enhance the skills and competence of the sales team, ensuring they stay up-to-date with the latest industry trends and product information.
- Collaborate with the sales team to design and deliver effective training sessions that equip them with the necessary knowledge and skills to achieve their targets.
- Maintain strict adherence to industry standards and regulations, including ethical and legal requirements, through regular audits and monitoring of sales team activities.
- Evaluate and analyze customer feedback to identify areas for improvement in customer servicing and make recommendations for enhancements.
Requirements:
- Demonstrated leadership experience in sales operations or a related field.
- Excellent communication and interpersonal skills, with the ability to motivate and guide a high-performing sales team.
- Proven ability to develop and implement effective training programs and initiatives.
- Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform business decisions.
