Senior Technical Solutions Architect

1 week ago

Cebu City, Central Visayas, Philippines beBeeDeveloper Full time ₱600,000 - ₱1,000,000
Job Opportunity:

Elevate businesses and shape the future of work as a Full Stack Developer.

Key Responsibilities:
  • Develop innovative solutions to enhance customer experience, engagement, and operational efficiency.
  • Translate business requirements into scalable, secure, and high-performance technical solutions.
  • Implement and support changes, enhancements, and upgrades to CX platforms.
  • Integrate between CX platforms, CRMs, and external systems via APIs and middleware.
  • Troubleshoot complex technical issues.
Requirements:
  • Demonstrated experience in system integration or consultancy environments.
  • Proven expertise in building and consuming APIs (REST, SOAP, Node-Express).
  • Experience building custom Web Components for Salesforce Lightning, NetSuite.
  • Practical understanding of contact centre platforms (Genesys Cloud CX, Cisco Webex Contact Centre, Zoom Contact Centre).
  • Experience with security concepts including SSL/TLS certificates, Firewalls, load balancers, VPNs.
  • Familiarity with Windows Server, Linux environments, and cloud-hosted architectures.
  • Strong analytical thinking abilities.

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