Contact Center Business Development Manager
5 days ago
The Customer Service Operations Director will be responsible for leading the Customer Service Operations team, which includes managing the day-to-day operations of the Contact Center, supervising a team of agents, and ensuring that all customer interactions are handled efficiently and effectively.
- This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
- You will also have the opportunity to collaborate with cross-functional teams to drive business results and improve customer satisfaction.
Axos is a digital-first financial institution that delivers financial tools and services to individuals, small businesses, and companies. We are committed to providing technology-driven solutions that offer unbeatable value to our customers. As a member of our team, you will have the opportunity to work with a diverse group of innovators who are passionate about making a difference in the lives of our customers.
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Senior Contact Center Lead
5 days ago
Taguig, National Capital Region, Philippines Axos Business Center Full timeAbout the RoleThe Contact Center Business Development Manager will be responsible for driving business growth through effective management of the Contact Center operations. This includes identifying opportunities for process improvements, implementing changes to increase efficiency and productivity, and analyzing data to inform business decisions.This role...
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Contact Center Operations Manager
3 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeContact Center Operations ManagerWe are seeking a seasoned professional to fill the role of Contact Center Operations Manager. The successful candidate will be responsible for overseeing contact center operations, ensuring high-quality customer service, and driving business growth.The ideal candidate will have strong leadership skills, excellent...
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Contact Center Operations Manager
2 weeks ago
Taguig, National Capital Region, Philippines Manpower Philippines Full timeJob Description:We are seeking a skilled Contact Center Operations Manager to oversee the day-to-day contact center operations of a team of 10. The ideal candidate will ensure smooth functioning across all channels, including calls, live chat, and web cases.Main Responsibilities:Manage queues to maintain service level agreements (SLAs) and prioritize case...
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Day-to-Day Contact Center Supervisor
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Taguig, National Capital Region, Philippines Manpower Philippines Full timeJob Overview:The Contact Center Operations Manager plays a crucial role in ensuring the efficient operation of our contact center team. This individual will be responsible for managing queues, prioritizing case resolution, and providing guidance to associates.Key Responsibilities:Oversee the day-to-day contact center operations, including managing queues and...
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Contact Center Agent
2 weeks ago
Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full timeWe are recruiting a Contact Center Agent to join our dedicated team at Nezda Technologies, Inc.About the PositionAs a Contact Center Agent, you will play a crucial role in delivering exceptional customer experiences through various communication channels.Key Responsibilities:Provide timely and effective assistance to customers via phone, email, or...
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Senior IT Manager
4 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeJob SummaryLead a team in designing, developing, and supporting robust Contact Center CRM solutions.Oversee the implementation and maintenance of the CRM Telephony system and other related projects.About The Ideal CandidateThe successful applicant is an experienced IT leader with a strong background in CRM systems and contact center solutions. They should...
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Contact Center Specialist
24 hours ago
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Contact Center Expert
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Taguig, National Capital Region, Philippines beBee Careers Full timeJob Title: Contact Center ExpertKey ResponsibilitiesProvide top-notch customer service through various channels, including email, phone, chat, and social media.Effectively encode all customer inquiries into the company's CRM system.Manage customer maintenance work orders to ensure prompt issue resolution.Demonstrate exceptional professionalism as a brand...
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Contact Center Operations Lead
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Taguig, National Capital Region, Philippines beBee Careers Full timeAbout the RoleThe Contact Center Operations Lead is responsible for overseeing the day-to-day operations of a contact center. This role involves managing a team of customer service representatives, analyzing performance metrics, and implementing strategies to improve customer satisfaction.Key Responsibilities:Oversee the day-to-day operations of a contact...
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Contact Center Professional
2 days ago
Taguig, National Capital Region, Philippines beBee Careers Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Contact Center Agent to join our team. As a Customer Support Liaison, you will play a critical role in ensuring our guests receive exceptional service and support throughout their journey.Main ResponsibilitiesDevelop and maintain in-depth knowledge of our luxury travel offerings and...