Customer Service Agent

4 weeks ago


Tarlac City, Central Luzon, Philippines Neksjob Corporation Full time

Neksjob Corporation is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for handling customer concerns and complaints regarding goods and services. Your primary duties will include assisting customers with returns, upgrades, and purchases, as well as providing guidance and technical support. You will work closely with customers to resolve issues and ensure their satisfaction.

**Key Responsibilities:**

* Handle customer inquiries and concerns via phone, email, or in-person
* Assist customers with returns, exchanges, and purchases
* Provide technical support and guidance to customers
* Collaborate with internal teams to resolve customer issues
* Meet or exceed customer satisfaction targets

**Requirements:**

* High School graduate (old curriculum) or equivalent
* At least 1 year of customer service experience
* Excellent English communication skills
* Ability to work in a fast-paced environment
* Willingness to start immediately

**What We Offer:**

* Competitive salary package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity."



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